Effective Date: 20/07/2001
Kent & Sussex Storage respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website, contact us, or use our storage services.
This policy applies to visitors to:
Website: www.kentsussesstorage.co.uk
and customers who rent storage space from Kent & Sussex Storage.
Kent & Sussex Storage is responsible for processing your personal information.
Business Name:
Kent & Sussex Storage
Garages 1-4 Stone Green Stone TN30 7JS
Email:
steve090857@gmail.com
Telephone:
07790754907
For the purposes of UK data protection law, we are the Data Controller of your personal information.
We may collect the following information:
When you contact us or request storage, we may collect:
Name
Address
Email address
Telephone number
Business name (where applicable)
Storage requirements
Payment information
Details relating to your storage agreement
When you visit our website, we may collect:
IP address
Browser type
Device information
Pages visited
Website usage information
This helps us understand how visitors use our website and improve our services.
We use your information to:
Respond to enquiries
Provide storage services
Prepare rental agreements
Manage payments
Communicate with customers
Provide customer support
Maintain security records
Improve our website and services
Meet legal obligations
Under UK GDPR, we process personal information because:
We need information to provide storage services and manage rental agreements.
We may use information to operate our business, improve services and communicate with customers.
We may process information where required by law.
Where required, we will ask for your permission before sending marketing communications.
Where payments are made, payment information may be processed by secure third-party payment providers.
Kent & Sussex Storage does not normally store complete payment card details.
Payment providers process information according to their own privacy policies.
If you contact us through:
Contact forms
Telephone
Online enquiries
we will use your information only to respond to your request or provide storage services.
We do not sell, rent or trade customer information.
With your permission, we may contact you about:
Storage availability
Special offers
New services
Business updates
You can unsubscribe from marketing messages at any time.
Our website may use cookies.
Cookies are small text files stored on your device that help websites function and provide information about visitor behaviour.
We may use cookies for:
Website functionality
Analytics
Improving user experience
You can control cookies through your browser settings.
Our website may use Google services such as:
Google Analytics
Google Search Console
Google Maps
Google Business Profile tools
These services may collect information about website visits and usage.
Google processes information according to its own privacy policies.
Where storage facilities use CCTV or security monitoring, images may be collected for:
Preventing crime
Protecting customers
Protecting property
Investigating incidents
CCTV footage will only be accessed when necessary and will be stored securely.
We do not sell or share your personal information for marketing purposes.
We may share information with trusted third parties where necessary, including:
Payment providers
IT service providers
Website providers
Professional advisers
Legal authorities where required
All third parties are expected to handle information securely.
We keep personal information only for as long as necessary.
Examples:
Customer records may be kept for the duration of the storage agreement and required accounting periods.
Enquiry information may be retained for a reasonable period to manage customer relationships.
When information is no longer required, it will be securely deleted.
We take reasonable steps to protect personal information from:
Unauthorised access
Loss
Misuse
Disclosure
However, no internet transmission can be guaranteed to be completely secure.
Under UK data protection law, you have rights including:
You may request a copy of personal information we hold about you.
You may request inaccurate information is corrected.
You may request deletion of personal information where appropriate.
You may object to certain processing activities.
You may request limits on how your information is used.
Where processing relies on consent, you may withdraw consent at any time.
To exercise your rights, contact:
Kent & Sussex Storage
Email:
steve090857@gmail.com
Telephone:
07790754907
We aim to respond within the timescales required by UK GDPR.
If you have concerns about how your information is handled, please contact us first.
You also have the right to complain to:
Information Commissioner's Office (ICO)
Website:
The ICO regulates data protection compliance in the UK.
Our website may contain links to other websites.
We are not responsible for the privacy practices or content of external websites.
You should review the privacy policies of any website you visit.
We may update this Privacy Policy from time to time.
The latest version will always be published on our website.
If you have questions about this Privacy Policy, please contact:
Kent & Sussex Storage
Email:
steve090857@gmail.com
Telephone:
07790754907
Last Updated: 18/07/26